Frequently Asked Questions
PRODUCT RELATED QUESTIONS:
1. What products do you sell?
(1) Glass bottles
(2) Metal and Plastic Caps & Sealers
(3) Stand-up Pouches
(4) Plastic crates, Pallets and Pails
(5) Radiante barrier ("Envirotuff")
2. Where can I view your products?
a. Go to our photo albums and click PRODUCTS AND DIMENSIONS:
b. Visit our showroom at
Synergos Multipurpose Cooperative
Manila Mahogany Marketing Corp. Compound
538 MRR, F. Mariano Ave.
Manggahan, Pasig City.
We are open from Mondays-Saturdays, except holidays, from 8:30am-5:00pm (no lunch break).
3. What can I see in the PRODUCTS AND DIMENSIONS album?
a. Product photo
c. Minimum order quantity
d. Product dimensions
4. Do you customize bottles or caps?
Yes, depending on the volume. Deposit for mold production is required for glass bottles.
5. Do you do labels?
No, but we can refer you to label suppliers.
ORDER RELATED QUESTIONS:
1. Where is your store located?
a. Pasig City branch- Synergos Multipurpose Cooperative Manila Mahogany Marketing Corp. Compound 538 MRR, F. Mariano Ave. Manggahan, Pasig City
b. Tondo branch- 2410-B Yangko St., Gagalangin,Tondo, Manila
c. Pangasinan branch- #071 Perez Blvd., San Carlos City, Pangasinan
d. Benguet branch - MD 044 Longlong Puguis, La Trinidad, Benguet
2. Do I need to order in advance?
Orders and payment are made upon walk-in.
3. Can I make reservations?
Yes, if the item is available and if payment is made in advance. The items should be picked up within 1 week after reservation. Otherwise, there will be a warehousing charge.
SHIPPING AND DELIVERY RELATED QUESTIONS:
1. Do you delivery items?
Yes, within Metro Manila and for a minimum of 100 boxes.Delivery charge depends on the distance from Synergos Office. For less than 100 boxes, we can have the items delivered by Lalamove, Transportify, freight cost charged to buyer.
2. Do you ship items?
Shipping is available upon customer request.
1. How can I contact you?
For inquiries other than the ones mentioned above, please send us an e-mail at email@example.com